IT support
Personal support for everyday work. We solve issues remotely or on-site. No anonymous helpdesk — we want to get to know your business and your users.
IT Services
End-to-end responsibility
IT that works, without unnecessary interruptions.
Computers, mobile devices, servers, firewalls, printers, networks and cloud services. On-site at your office or through fast remote support.
With Kisel, you get stable operations, strong security and fewer interruptions, so everyday work becomes simpler and you can focus on your business.
Areas
Our foundation
Cloud services
Microsoft, Google, AWS, Dropbox, backup and cloud security. From strategy to day-to-day operations. Together, we choose the solution that best fits your company.
Procurement
The right hardware and licenses at the right price: computers, servers, network equipment and accessories. We also help with lifecycle management, leasing, recycling and trade-in.
Infrastructure
Internet via fiber, co-location, network installations and Wi-Fi — from design and installation to monitoring and continuous improvement.
In practice
What we do
Helpdesk & on-site
Fast troubleshooting, ticket handling and preventive maintenance from a personal team adapted to your needs.
Device management
Deployment, updates, MDM, standardized base images and auto-patching. Automation reduces manual work and creates better control.
Security
Firewalls, EDR, antivirus, patching, MFA, Zero Trust principles and backup, with follow-up and reporting through relevant security tools.
Microsoft, Google, AWS and more
License management, migration, access control, email, optimization, as well as onboarding and offboarding of users.
Backup
Encrypted online backup and tested recovery routines. The fact that files are stored in the cloud does not automatically mean that all data is safely backed up.
Network
Wi-Fi design, VLANs, guest networks, monitoring, performance optimization, penetration testing and other security reviews.
Printers & peripherals
Installation, drivers, quota management and support for the equipment that needs to work reliably every day.
Training
Together with our partners, we offer training in areas such as IT security, AI and modern digital ways of working.
How we work
Our process
01
Current state and risk assessment
We map your devices, systems, licenses and security posture to create a clear starting point.
02
Quick wins and standardization
We start with the changes that create immediate value, such as MFA, auto-patching and stronger password policies. From there, we establish a long-term IT strategy.
03
Step-by-step implementation
Changes are planned to minimize impact on your operations. We believe in improvements at the right pace, not disruption for its own sake.
04
Ongoing operations and improvement
Monitoring, reporting and recurring improvement plans adapted to your agenda and priorities.
Why Kisel
What makes the difference
Peace of mind
We build on standardized solutions and preventive operations that reduce interruptions and make your IT environment easier to manage over time.
Personal service
We act as your personal IT team rather than an anonymous helpdesk. That creates confidence and better support for your users.
Cost efficiency and satisfaction
Lower total cost through standardization, better ways of working and personal service that makes everyday work simpler.
Common needs
Scenarios we often solve
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“We’re not sure whether we’ve chosen the right cloud services” – We review needs, costs, efficiency and productivity to find the right setup.
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“The Wi-Fi is unreliable” – We work with measurement, channel planning, access points and guest networks to create stable coverage and the right capacity.
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“We have too many manual IT tasks” – We standardize deployment, automate where it helps and create smoother workflows.
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“We’re concerned about security” – We implement a solid baseline with Zero Trust, MFA, EDR and Conditional Access, and then follow up continuously.
Next step
Take the next step
Want to get started right away? We can take over helpdesk and operations gradually or through a larger coordinated transition, depending on what suits you best.