Our Story

Built to make IT feel simple.

Two young IT managers in the advertising industry kept seeing the same problem: brilliant creatives losing time, energy and focus because technology kept getting in the way.

Origin

So we started Kisel

So we quit our jobs and founded Kisel. Not to push products, but to be the kind of advisor who answers, shows up, and takes responsibility all the way until things work.

In the beginning, that meant being on site: pulling cables, hauling computers, rescuing crashed hard drives, and calming nerves before important presentations.

Every problem solved became new trust. Every trust became a relationship.

Technology should never be a disruption. Our job is to create simplicity and peace of mind in everyday work.

Journey

From on-site support to proactive operations

Over time, we learned that the best support is the kind that prevents the urgent call in the first place. When systems move to the cloud, IT becomes safer, faster and more predictable.

That is why we evolved from fixing problems on site into a more proactive and long-term managed service provider.

At the same time, we believe technology works best when people meet. We place great importance on being present with our customers, understanding their day-to-day operations and helping them make sound decisions over time.

Approach

Customer-oriented, not sales-driven

We have always chosen transparency over pushy sales. No vague packages, no complicated clauses. We would rather solve everyday problems well than add unnecessary complexity.

We measure what matters: trust, reliability and customer satisfaction.

Principles

What drives us

Service first

We answer, we follow up and we finish the job.

Standardization where it helps

Simpler operations create lower risk, better pace and more predictable results.

Security without friction

Customers should be able to focus on their business while security is handled in a structured and visible way.

Long-term relationships

Many of our customers have been with us since the beginning, which says more than any slogan could.

The journey continues

Still personal. Now part of something bigger.

Today, our customers have left the server room behind and gained stable, secure cloud environments that can grow with their business.

Kisel has been built by curious problem-solvers since 2003. Along the way, we have found more people who believe great IT service should be close, personal and dependable.

In March 2026, we joined Aderian Group to become part of something bigger while keeping our own culture and identity.

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